After Anthropic said it would be expanding its investment into India to fuel its AI growth across the country, the AI company has now partnered with Infosys to help deliver on that promise.

The collaboration is designed to develop and deliver advanced enterprise AI solutions to companies across telecommunications, financial services, manufacturing and software development. A dedicated Anthropic Center of Excellence will be established first to build and deploy AI agents tailored to industry-specific operations.

Both companies said the collaboration will further expand across industries, including financial services, manufacturing and software development.

The cost of integrating AI into the enterprise

This partnership comes just weeks after Telstra outsourced jobs to Infosys in India while making AI-related job cuts. The companies first embarked on a joint venture in August 2025 in Australia.

Partnerships like this to streamline processes with AI have sparked anxieties over whether businesses deploying the technology are actively leading to job cuts. Already in 2026, the technology industry has slashed thousands of jobs to refocus on AI and improve cost positions.

“AI is not just transforming business – it is redefining the way industries operate and innovate. Our collaboration with Anthropic marks a strategic leap toward advancing enterprise AI, enabling organisations to unlock value and become more intelligent, resilient and responsible,” said Salil Parekh, CEO at Infosys.

“From modernising financial services with intelligent risk management and compliance, to enabling engineering businesses to lead with AI-driven design and manufacturing, the goal is to leverage the joint expertise of Infosys and Anthropic to accelerate AI value realisation for global enterprises.”

As part of the collaboration, Anthropic’s Claude AI models will be integrated with Infosys Topaz AI offerings to help enterprises automate complex workflows, accelerate software delivery and adopt AI.

Both companies shared that they hold a shared commitment to ensuring AI drives real transformational value, rather than just efficiency gains. Through their partnership, Infosys and Anthropic commit to helping clients combine deep industry expertise, frontier AI and engineering scale into one unified approach.

Rising interest in AI agents for productivity

Agentic AI will be a main focus for the partnership, with both companies using tools like Claude Agent SDK to help clients build AI agents that can work across long, complex processes, instead of one-off interactions.

Organisations will also be assisted in modernising legacy systems through combining Infosys Topaz and Claude to accelerate migration and reduce the cost of updating ageing infrastructure. This will involve building custom AI agents for individual business functions.

Within telecommunications, AI agents will help carriers modernise network operations, streamline customer lifecycle management and improve service delivery, the companies shared. The goal is to bring intelligent automation to one of the most operationally complex and heavily regulated industries in the world.

AI agents have become more popular in the industry, with advantages cited as being able to take on complex tasks and work 24/7 without fatigue to boost company efficiency.

Speaking around Salesforce’s job cuts, CEO Marc Benioff said AI agents have made the company more productive, suggesting: “There were more than 100 million leads that we have not called back at Salesforce in the last 26 years because we have not had enough people … we now have an agentic sales team that is calling back every person that contacts us.”

Sam Altman also advocated for the use of AI agents in the workplace, adding at the Cisco AI Summit: “Companies that are not set up to quickly adopt AI workers will be at a huge disadvantage.”

Speaking on the Infosys partnership, Dario Amodei, co-founder and CEO at Anthropic, said: “There’s a big gap between an AI model that works in a demo and one that works in a regulated industry – and if you want to close that gap, you need domain expertise. Infosys has exactly that kind of expertise across important industries: telecom, financial services and manufacturing.

“Their developers are already using Claude Code to accelerate their work and to create AI agents for industries that demand precision, compliance and deep domain knowledge.”

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