As part of the collaboration, e& and IBM introduced an agentic AI solution built on IBM watsonx Orchestrate.
The platform offers more than 500 tools and customisable, domain-specific agents from IBM and its partners. Additionally, it also helps employees and auditors quickly find, understand and act on legal, regulatory and compliance information.
Integrated with IBM OpenPages and the wider watsonx portfolio, the solution delivers clear, traceable responses that meet enterprise governance requirements, the company revealed.
The solution helps streamline compliance activities, reduce response times and offer 24/7 self-service access across the organisation.
e& group CEO, Hatem Dowidar, said: “Our ambition is to move beyond isolated AI use cases toward enterprise-scale agentic AI that is trusted, governed, and deeply integrated into how the organisation operates.
“By collaborating with IBM, we are embedding intelligence directly into our risk and compliance processes, enabling faster decisions, consistent policy interpretation, and a foundation for broader agentic AI adoption across the enterprise.”
IBM SVP and chair for Europe, the Middle East, Africa and Asia Pacific, Paula Assis, added: “As organisations move from experimenting with AI to embedding it into the fabric of how they operate, governance and accountability become just as important as intelligence.
“Through our collaboration with e&, this proof of concept intends to demonstrate how agentic AI can be designed and validated for enterprise-scale use, deeply integrated into core systems, governed by design, and trusted to support human-led decisions and outcomes.”
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