At ITW 2026, Capacity TV speaks with Dimi Rizoulis, SVP for T Wholesale Global Connectivity, about how telecoms are evolving to serve both the digital economy and the emerging AI economy. The conversation explores how telcos are moving beyond traditional infrastructure to play a critical role in securing digital transactions through authentication services, including the shift from SMS one-time passwords to silent authentication in the background.

Dimi also discusses one of the sector’s biggest challenges: fragmentation across markets and operators. He explains how standardised network APIs, stronger industry collaboration, and initiatives like Aduna are helping simplify access for developers and digital players at global scale. Looking ahead, he shares why AI will act as a “supercharger” for secure digital transactions, as agent-to-agent interactions become a growing part of the digital landscape.