In this episode of Capacity TV, Saf Malik speaks with Jason Tibbs, CIO at Lightpath, and Robb Fink, VP of Oracle Communications’ Global Center of Excellence (CoE), about how Lightpath is transforming its digital infrastructure to drive revenue and improve customer experience.

Tibbs explains Lightpath’s IT overhaul, including autonomous systems, Oracle Fusion for finance and supply chain, and billing transformation with Oracle BRM, showing how these upgrades optimise operations and create value for customers, employees, and investors.

Fink highlights how Oracle’s AI-enabled ERP and billing solutions provide the foundation for monetising digital services, accelerating time-to-market, and enabling personalised, seamless experiences. Together, they reveal how strategic technology partnerships turn digital transformation into measurable business outcomes.