As a result, the new technology will merge Nokia’s network slicing capabilities with AWS’ AI tools to help telecom operators deliver premium services.
Nokia chief technology and AI officer, Pallavi Mahajan, said: “This innovation marks a major milestone in the evolution of AI-native networks. By combining Nokia’s advanced network slicing capabilities with agentic AI, we are enabling operators to deliver premium, intent-based services that adapt dynamically to real-world conditions.
“Nokia is advancing connectivity by unlocking new value streams for telecommunication providers and supporting next-generation applications and differentiated services for enterprises, industries and consumers.”
AWS global director, GTM & Telco Solutions, Amir Rao, said: “Network slicing has long promised to unlock new revenue streams for operators, but manual configuration and static policies have prevented end customers from accessing on-demand provisioning.
“By integrating agentic AI capabilities through Amazon Bedrock with Nokia’s application, operators can now deliver intelligent, context-aware network slicing that responds dynamically to real-world conditions from traffic surges to emergency situations.
“This transforms network slicing from a technical capability into a true business enabler, allowing operators to monetise their 5G investments through differentiated, premium services that adapt automatically to customer needs. Agentic Network Slicing is the beginning of an era that will enable telecommunications providers to enable real-time intent-based service provisioning for end customers.”
According to the companies, telecom networks often struggle during sudden traffic surges caused by accidents, weather or mass gatherings.
However, with the new tool, it uses agentic AI to analyse real-world internet data such as locations, events, traffic, incidents and maps, allowing operators to automatically adjust network performance based on changing conditions, improving service quality during busy periods, emergencies or large public events.
Additionally, the agentic-AI powered slicing solution will support services in manufacturing, smart cities, healthcare, energy, transport and ports, helping measure live network performance indicators such as speed and latency.
The system also enables on-demand network slices for emergencies. When triggered by external data, it can improve connectivity for first responders and public safety authorities, the telecoms giant revealed.
This comes as UAE-operator du and France-based Orange have been announced as the first companies to test the solution on their networks.
du CTO, Saleem Albooshi, said: “We are excited to be among the first to pilot this ground-breaking solution on a live network. Agentic AI-powered slicing will allow us to deliver highly responsive, premium services to our customers, whether for critical enterprise applications or enhanced consumer experiences.”
Orange director of innovation in radio and environment, Atoosa Hatefi, continued: “Orange is committed to driving innovation in 5G, and this experimentation demonstrates how AI can transform network operations.
“With intent-based slicing, we can anticipate customer needs and deliver tailored services that meet the demands of diverse use cases, from mission-critical to immersive entertainment.”
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