For Vigouroux, this phrase sums up Orange Business’s approach to cloud, connectivity, and cybersecurity- the three areas that he oversees.
Before joining Orange Business 18 months ago, Vigouroux led architectural teams at Amazon Web Services (AWS) in France. Now, his focus is on giving enterprises flexible options for their infrastructure.
The power of partnership
According to Vigoroux, partnerships are essential to the telecom giant’s strategy.
“True digital sovereignty doesn’t exist in Europe. We rely on a global supply chain -with partners in the US, China and Europe. No one can build everything from scratch,” he tells Capacity at the 2025 Global NaaS Event (GNE) in Dallas, Texas.
“Our supercomputer project is a good example. Our partner is an American firm, HPE, but it’s still sovereign because it’s disconnected from the internet and managed entirely by Orange Business teams.”
This partnership model also supports the company’s Network-as-a-Service (NaaS) offering, he reveals.
“We’re not a software company or a hyperscaler. We’re an infrastructure company,” he says. “We embark on our partners’ technologies, orchestrate them, and augment those services on top of our platform.”
“We augment the customer experience in three ways – by offering better pricing through strong partnerships, by integrating our threat intelligence, and by coupling technology with people,” he explains.
Orange’s AI strategy
Like many telecom companies, Orange has embraced artificial intelligence.
This comes as the company has tapped the tool to strengthen customer experience by analysing needs and automating about 30% of simple requests in contact centres.
Additionally, it also improves network reliability by using AI to predict equipment faults and optimise technician deployment.
On the employee front, the company has used the tool to empower its employees with a generative-AI toolbox for tasks like chat, document analysis and image generation.
However, Vigouroux is vocal about the tool’s potential as well as its dangers.
“New technologies generate great opportunities but also great threats,” he says. “Right now, the top two are data exfiltration – where sensitive data could leak during model training – and shadow AI, where employees use unauthorised tools.”
Orange Business uses AI for its own operations, from fraud detection to sustainability.
“In most cases, machine learning is good enough; it’s more frugal and more efficient than generative AI,” he notes.
Becoming quantum-safe
Orange Business is also investing in post-quantum security through Orange Quantum Defender, its commercial service that combines quantum key distribution (QKD) and post‑quantum cryptography (PQC) to protect enterprise communications from both current and future cryptographic threats.
“When quantum computers are ready at scale, they’ll be able to break public encryption mechanisms,” Vigouroux warns.
“It could be like waking up one morning and finding all your data unprotected. Enterprises can’t wait until that happens – it takes years to migrate to quantum-safe solutions.”
He adds that cybercriminals are already collecting encrypted data to decrypt later.
“The customers at greatest risk are those handling sensitive, long-term data, financial, healthcare and defence. They need to start the journey now.”
“Our customers expect us to protect them – not just from today’s threats, but tomorrow’s,” he notes.
Alongside quantum, as mentioned during the keynote session at Capacity Europe 2025, Orange Business focuses on NaaS by combining partner technology with strong infrastructure.
“For NaaS, we integrate partners’ technology on our platform. We are not a software company; we are an infrastructure company,” he explains.
“NaaS adoption is growing; last year we had dozens of customers; now we have hundreds,” he says.
However, according to Vigouroux, not every customer will switch to NaaS right away.
“Some still rely on private infrastructure, but we offer choice. Investing in NaaS ensures customers can adopt new technologies quickly, including AI and future AGI infrastructure,” he says.
Investing in people and infrastructure
While much of the tech world focuses on AI trends, Orange Business continues to invest in its infrastructure and people. “We didn’t change our strategy because of AI,” Vigouroux says. “We started our NaaS journey long before that, and we’ll continue after.”
The company’s global reach is a major advantage. “We operate in 191 countries, with more than 600 points of presence,” he notes. “Hyperscalers will never go there. People are key to us. It’s always about coupling technology and people.
Trusted connectivity for a trusted future
According to the VP of digital infrastructure, there is “no trusted cloud without trusted connectivity”, something he repeats.
“Trusted connectivity is built on three pillars: control, operations, and security. Customers must know who is controlling their infrastructure, who is operating it and who is securing it,
“Many talk about trusted clouds – but we believe trusted connectivity is just as essential. The two cannot be decoupled,” he concludes.
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